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42 results found

  1. Contacts English Only

    When a parent types in contacts using the parent data confirmation in another language such as Chinese it does not translate to English for our staff to read. Please either only allow English to be typed into the parent data confirmation or translate it back to English for the schools to read.

    1 vote
    0 comments  ·  Contacts  ·  Admin →
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  2. Have Ed Rights Holder value display on Contact Record whether it's 'Yes' or 'No'

    Currently, only when the 'Yes' value is selected for Ed Rights Holder will 'Ed Rights Holder' display on the contact record. If the value is blank or 'No,' Ed Rights holder does not display so for someone who does not have edit access to Contact records, they cannot determine whether the Ed Rights Holder value is blank or 'No.'

    4 votes
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  3. Add Contacts Table and Fields to the Aeries Table and Fields documentation list.

    Aeries Tables and Fields page to include the Contacts Tables and Fields document and all other Table and Field Documents.https://support.aeries.com/support/solutions/articles/14000069226-contacts-tables-and-fields
    https://support.aeries.com/support/solutions/folders/14000115417

    1 vote
    0 comments  ·  Contacts  ·  Admin →
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  4. Make Contact Linking More Intuitive

    When using Contact linking it is unclear in the pop up that you are choosing for both primary contact 1 and primary contact 2 regardless of which contact you are trying to link. For example, you are on primary contact 2 and you get the same pop up window as you do on primary contact 1, you might think you are only linking numbers for primary contact 2 and have the option to link two numbers for contact 2, when in reality you are overwriting your contact 1 selection if you put anything in the top box.

    2 votes
    0 comments  ·  Contacts  ·  Admin →
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  5. Emergency Contacts - Ability to hide aspects of contact info from other parents

    For separated parents who want to protect their personal information (address, employer, email, phone number) from the other parent, we need the ability to restrict what parents get to see that won't just hide all contact info from everyone. Basically, we need a way for a parent to see their own info and and maybe just the name/relationship for the other guardians. This will enable parents in these situations to feel safe with providing this important information that we need on file.

    29 votes
    0 comments  ·  Contacts  ·  Admin →
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  6. Call Log on Contacts

    Please add a call/contact log for each contact, viewable only by authorized staff.

    5 votes
    0 comments  ·  Contacts  ·  Admin →
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  7. Admin Button or Feature to Reset Emergency Contact Order

    Contact orders are all over the place for most of the district. If there was a way to reset all contact order numbers to their current position, that would be great for integrations we are doing.

    2 votes
    0 comments  ·  Contacts  ·  Admin →
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  8. Allow Contacts to be Defined at the Family Level

    If parent/guardian is updated on sibling, parent/guardian gets updated on all siblings.

    Use case: Staff at school site only have access to update contacts at their school site. A contact (ie. Parent/Guardian) is on a sibling record at another school site and we would like to keep the data (f.name, f.name, email, address, all phone #'s) sync'd.

    49 votes
    7 comments  ·  Contacts  ·  Admin →
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  9. Contacts - Add Separate Mailing and Residence Address

    Currently contacts only allows for 1 address field. It would be nice if a 2nd address field could be added to be able to add home address and mailing address. Specifically for students who have parents that live and receive mail at 2 different locations. This would also help line up fields with AERIES and SEIS integration.

    14 votes
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  10. Editing a Linked Contact Record

    When trying to edit a linked Contact record, the changes are not always saved to the Demographics page.
    Work Around: To save the record, first change the Field Description to None/Blank and Click Save. Next, select the field Description anew and save. This process will update the Demographics page.

    3 votes
    0 comments  ·  Contacts  ·  Admin →
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  11. Contacts - Add Authorized to Pick-Up Field

    Add a field to the contacts form indicating who is authorized to pick-up the student. Not all contacts may have this permission and in the event of emergency, this information is very important.

    40 votes
    1 comment  ·  Contacts  ·  Admin →
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  12. Contacts - Display Contact Order # on Card

    Since the contact order (CON.OR) will be vital for CALPADS primary guardian reporting, it would be nice to have the contact # displayed on the info card in the Contacts page (possibly upper right hand corner).

    SINCE any contacts marked as a RED FLAG are displayed at the top, it is difficult to see which contact would the primary, secondary without editing each contact record.

    Data entry of the newly required Parent Education level at the contacts level means that our staff will need to review every student's contact information over the next few months to verify that the Parent/guardian…

    10 votes
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  13. Update STU.PG field and Student Emergency Card Report

    The STU.PG field is not needed and difficult to maintain, please consider removing it and replacing this functionality with the following:

    • Since districts are entering Parent information in CON, that table should house this information and Parents/gGuardians should not be populated in two different fields and tables.

    • Consider using the CON.CD field to identify the parent/guardian and adding a XRF to the field for CALPADS reporting. Contacts identified with the mapped code will be reported to CALPADS.

      • Update the Student Emergency Card to no longer pull the STU.PG field and add an option in the report pull the identified code…
    27 votes
    0 comments  ·  Contacts  ·  Admin →
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  14. Highlight Primary Contact Records and Sort to top of page

    The records on the Contacts page should be sorted with "Primary Contact" records at the top of the list.

    Also there should be some additional visual distinction to highlight the record. ( Green/yellow box around Primary Contacts , red box around flagged contacts ).

    The goal is to have more visual distinction.

    11 votes
    0 comments  ·  Contacts  ·  Admin →
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  15. Parent Contacts - ParentSquare

    We have families turning on notifications for other emergency contacts ( example neighbors ).

    It would be amazing if the emergency contact could get access to either accept the record, update their unique record, or remove their unique notification preference for the student not in their family.

    Maybe a work flow to send an email to the contact saying: "You have been added to as an emergency contact for "John Smith" at "Eagle High School" . If this is an error, please click here to remove your record ( one-time link that expires after ~7 days ).

    8 votes
    0 comments  ·  Contacts  ·  Admin →
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  16. Contacts with Do Not Contact to be visible

    1 vote
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  17. Records Release DNR viewing for Teachers

    Allow Teachers to be able to see Contact information in the portal and to email students and parents for students that have a DNR (Records Release) tagged on Demographics. Currently with the STU.DNR flag in place, both parents, students, and teachers are restricted from viewing this information. Teachers should be able to see this information.

    7 votes
    0 comments  ·  Contacts  ·  Admin →
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  18. Contacts - ParentSquare Issue

    Our District and Parents are struggling with ParentSquare.

    The biggest pain-point is ParentSquare contact syncing from Aeries Contacts.

    Background
    ParentSquare’s ‘hidden’ logic will deny updates/changes if their is a matching phone or email for multiple contacts. Parents ( and our offices ) call confused since the data is in Aeries Contacts for a single student and looks correct. They have limited ability to self-solve this problem, since they are trying to jump through pages comparing each student record in a family.

    What we would like to see

    Aeries Contacts - Ability for a parent to edit contacts for all of…

    5 votes
    0 comments  ·  Contacts  ·  Admin →
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  19. Contacts - Have Fields Line Up With Each Other

    Right now, CON LW (Lives with), ERH (Ed rights holder), and CD (code) display either directly under the contact name IF there's no address, or under the relationship IF there is an address. For consistency, it would be really nice to be able to scan down a page of contacts for information without having to read each line horizontally as well as vertically.

    8 votes
    0 comments  ·  Contacts  ·  Admin →
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  20. The CON.AN (Attendance Notification) field in Contacts t should default to No.

    The CON.AN (Attendance Notification) field in Contacts defaults to blank. It should default to No.

    3 votes
    0 comments  ·  Contacts  ·  Admin →
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