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33 results found

  1. Contacts - ParentSquare Issue

    Our District and Parents are struggling with ParentSquare.

    The biggest pain-point is ParentSquare contact syncing from Aeries Contacts.

    Background
    ParentSquare’s ‘hidden’ logic will deny updates/changes if their is a matching phone or email for multiple contacts. Parents ( and our offices ) call confused since the data is in Aeries Contacts for a single student and looks correct. They have limited ability to self-solve this problem, since they are trying to jump through pages comparing each student record in a family.

    What we would like to see

    Aeries Contacts - Ability for a parent to edit contacts for all of…

    4 votes

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    0 comments  ·  Contacts  ·  Admin →
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  2. Contact Record Type

    Only allow one P1 and one P2 contact for each student.

    3 votes

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  3. The CON.AN (Attendance Notification) field in Contacts t should default to No.

    The CON.AN (Attendance Notification) field in Contacts defaults to blank. It should default to No.

    3 votes

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  4. Adding contacts to the options of adding a color box around entries for higher visibility

    We are hoping you can add contacts to the options for adding a color box around the entries like pre-enrolled students

    2 votes

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  5. Have Ed Rights Holder value display on Contact Record whether it's 'Yes' or 'No'

    Currently, only when the 'Yes' value is selected for Ed Rights Holder will 'Ed Rights Holder' display on the contact record. If the value is blank or 'No,' Ed Rights holder does not display so for someone who does not have edit access to Contact records, they cannot determine whether the Ed Rights Holder value is blank or 'No.'

    2 votes

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  6. Make Contact Linking More Intuitive

    When using Contact linking it is unclear in the pop up that you are choosing for both primary contact 1 and primary contact 2 regardless of which contact you are trying to link. For example, you are on primary contact 2 and you get the same pop up window as you do on primary contact 1, you might think you are only linking numbers for primary contact 2 and have the option to link two numbers for contact 2, when in reality you are overwriting your contact 1 selection if you put anything in the top box.

    2 votes

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  7. Admin Button or Feature to Reset Emergency Contact Order

    Contact orders are all over the place for most of the district. If there was a way to reset all contact order numbers to their current position, that would be great for integrations we are doing.

    2 votes

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  8. Editing a Linked Contact Record

    When trying to edit a linked contact record, in order to save the record, you have to first change the Field Description to None and save. Then you can go back and select the field Description that you want to save and link. Otherwise, the change is not saved on the Demographics Screen.

    2 votes

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  9. Contact Validations

    Contacts -
    Email addresses with "+" before @ sign are valid addresses (RFC 5233 Subaddressing).
    The current Validation rules on the Contacts page do not allow subaddressed email addresses for Contacts.

    1 vote

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  10. Contacts English Only

    When a parent types in contacts using the parent data confirmation in another language such as Chinese it does not translate to English for our staff to read. Please either only allow English to be typed into the parent data confirmation or translate it back to English for the schools to read.

    1 vote

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  11. 1 vote

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  12. 1 vote

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  13. Parent Portal - Disable the Contacts update by parents outside of Data Confirmation

    I read the aeries_talk yahoo listserv about the contact name disappears if only mailing name is used.
    I shared it with my sites so that they will be sure to enter the last name and first name instead of just entering mailing name.

    I would like to suggest that the mailing name field is grayed out and not editable.

    One of the sites contacted me to ask if parents can be doing the same thing when they update their contact info in Parent Portal.
    I emulated a parent account to see if I can do that. I would usually go…

    1 vote

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