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41 results found

  1. Contacts - ParentSquare Issue

    Our District and Parents are struggling with ParentSquare.

    The biggest pain-point is ParentSquare contact syncing from Aeries Contacts.

    Background
    ParentSquare’s ‘hidden’ logic will deny updates/changes if their is a matching phone or email for multiple contacts. Parents ( and our offices ) call confused since the data is in Aeries Contacts for a single student and looks correct. They have limited ability to self-solve this problem, since they are trying to jump through pages comparing each student record in a family.

    What we would like to see

    Aeries Contacts - Ability for a parent to edit contacts for all of…

    5 votes
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  2. Online Enrollment - Contact Data > Primary Contact

    Primary Contact should be filled out by the parent at the time of enrollment. Please
    1. Add Primary Contact CON.PC to the Online Enrollment application for the parent to fill out
    OR
    2. Automatically set CON.PC to Y when a student is imported into Aeries from Online Enrollment, for the first Contact Record added to the Online Enrollment Application

    4 votes
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  3. Have Ed Rights Holder value display on Contact Record whether it's 'Yes' or 'No'

    Currently, only when the 'Yes' value is selected for Ed Rights Holder will 'Ed Rights Holder' display on the contact record. If the value is blank or 'No,' Ed Rights holder does not display so for someone who does not have edit access to Contact records, they cannot determine whether the Ed Rights Holder value is blank or 'No.'

    4 votes
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  4. Remove Parent Ed Level on Demographics

    Remove Parent Ed. Level from Demographics and/or as Highlight State Reporting Fields. It causing confusion for new users.

    3 votes
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  5. Editing a Linked Contact Record

    When trying to edit a linked Contact record, the changes are not always saved to the Demographics page.
    Work Around: To save the record, first change the Field Description to None/Blank and Click Save. Next, select the field Description anew and save. This process will update the Demographics page.

    3 votes
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  6. The CON.AN (Attendance Notification) field in Contacts t should default to No.

    The CON.AN (Attendance Notification) field in Contacts defaults to blank. It should default to No.

    3 votes
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  7. Extend CON.FN character max from 20

    Currently the CON.FN field has a character max of 20. This is not enough characters for some parent first names. Please allow customization for this.

    2 votes
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  8. Parent/guardian preferred method of contact

    Under each contact, they should have a preferred method of contact as a priority list ie 1) Text 2) Phone 3) Email. This would save so much time and headache!

    2 votes
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  9. Delete Linked contact from Demo when Deleted from Contacts

    Please have linked contact information auto-delete from the student's Demographics page when the contact record is deleted from Contacts.

    We had a parent lose custody of their student and when the contact record was deleted we later realized, that the system did not delete it from the linked telephone fields STU.FW, STU.FX, STU.MW, or STU.MX. Even though that number no longer existed in Contacts.

    2 votes
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  10. Adding contacts to the options of adding a color box around entries for higher visibility

    We are hoping you can add contacts to the options for adding a color box around the entries like pre-enrolled students

    2 votes
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  11. Make Contact Linking More Intuitive

    When using Contact linking it is unclear in the pop up that you are choosing for both primary contact 1 and primary contact 2 regardless of which contact you are trying to link. For example, you are on primary contact 2 and you get the same pop up window as you do on primary contact 1, you might think you are only linking numbers for primary contact 2 and have the option to link two numbers for contact 2, when in reality you are overwriting your contact 1 selection if you put anything in the top box.

    2 votes
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  12. Admin Button or Feature to Reset Emergency Contact Order

    Contact orders are all over the place for most of the district. If there was a way to reset all contact order numbers to their current position, that would be great for integrations we are doing.

    2 votes
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  13. Contacts Record - Visual Issue with Red Flags

    In Dark Mode on the Contacts page, when a user clicks the Red Flag on a Contact record, the flag remains white, providing no visual confirmation of the action until the record is saved. After saving, the Contact Name correctly appears in red. However, upon editing the record again, the Red Flag still displays as white, unlike in Regular Mode where it turns red immediately upon selection.

    Workaround: Adding the Chrome Dark Mode extension handles displaying the red flag correctly in edit mode

    1 vote
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  14. Parent Ed Level added to the Contact one line Pivoted SQL

    Can we add the Parent Ed Level to the One line pivoted SQL (CONP Table) so that can be included when we run the query for the CONP table. The regular CON field is CON.ELV.

    1 vote
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  15. Send Emails - Include District Settings CON.CD that identify the Parent/Guardian

    The current setting for the Send Emails > Add Recipients page includes the Primary email address found in Demographics (STU.PEM), Contacts with AP = Y , which does not clarify that it is used for the Send emails option, the field only displays Portal?, and any linked portal accounts.

    Since we now have gone to enabling in the District Settings > Codes Identifying Parent/Guardian in Contacts (CON.CD), the Send emails should also pull this information to be accessible to all teachers and support staff.

    1 vote
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  16. Allow User Code(s) descriptions to show on Contacts pop up list

    When you click on the Contacts button to open the list, it would be faster for office and parents if there was a YES in a Right to Transport (our U1) column right there.

    1 vote
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  17. Contact Validations

    Contacts -
    Email addresses with "+" before @ sign are valid addresses (RFC 5233 Subaddressing).
    The current Validation rules on the Contacts page do not allow subaddressed email addresses for Contacts.

    1 vote
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  18. Contacts English Only

    When a parent types in contacts using the parent data confirmation in another language such as Chinese it does not translate to English for our staff to read. Please either only allow English to be typed into the parent data confirmation or translate it back to English for the schools to read.

    1 vote
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  19. 1 vote
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  20. 1 vote
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