Data Confirmation - Restricting Individual Portal Accounts
It would be nice to have the option to restrict an individual parent portal account from all things parent portal related - including Data Confirmation.
Currently, restricting the contact still gives them access to Data Confirmation. The reason a contact would get restricted is because they can't play nice with the other parent & constantly try to delete the other parents information.
Using the Secondary Student Data restriction punishes both parents. I can see where that might be needed based on the type of code for the restriction - like overdue lunch bills, etc. But the parent that's cooperating gets restricted as well as the parent who's not cooperating.
Please, either beef up the contact restriction to include restriction from Data Confirmation, or make a way for the two to work together based on a value given to a code (like we have to use the value of 9 for the Contact restriction code) - that way, if 2ndary Student Data is marked with that code, and the contact is marked, they would work together to restrict only THAT contact from Data Confirmation & follow the security set up of the restricted portal group.
Alicia Nava commented
I believe that if you set up for the educational right holder, and only the parent that should be making changes can do that, but you would have to tag all your parents with portal access, with Y, then go in and put N for those that are not playing nice. Also, you may consider a restricted records, which would block the contacts from the parents and they would have to contact the office for changes. Lastly, you can always change the parent account that is not playing nice to a student account.