Just wanted to share a random thought about something I encountered yesterday. The screen below is from the parent portal. My understanding of N/A is "not applicable" which usually means "doesn't apply to me". When we build reporting or screens for a user, we leave areas blank if they are not allowed to see it....or don't show the field at all. On this screen, it seems like it is being used to indicate fields that the user is not able to see. A user has to look past/through all of the N/A's to find the relevant information. It would be nice if only the relevant information/fields are present on the screen.