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4 results found

  1. Aeries Mobile App Error

    We’ve been experiencing persistent errors for many middle school students' parents and guardians accessing the Aeries mobile app since the start of the year. In response, the Aeries support team advised us to redirect parents to use the browser instead of the app on their devices. Unfortunately, we don’t have an estimated time of resolution (ETA) for the issue. We were informed the Aeries leadership team is aware about the situation and was directed to follow up on the Aeries Ideas related to the support ticket.

    3 votes
  2. EM2

    EM2 - for iOS , modify the STATS call so that it doesn't error when STATS is down

    2 votes

    Hello, the idea (or bug) has been completed in the 03/22/23 update, version 1.1.9 pushed to the App Store for iOS users only.  Here are the Revision Notes:


    EM2 Mobile App - iOS users could not log onto the app when the Aeries statistic server was offline causing a JSON error message to display, fixed.

  3. Mobil App Grade Colors

    Aeries Mobile Portal Apps - Add a setting to allow users to enable or disable the color in the grades screen.

    2 votes
  4. Mobile App - Attendance wording when there is no data

    Please change the wording from "Nothing to Show" to something more user friendly like "Student has no absences" on the Attendance page when a student has no absences. "Nothing to Show" is confusing to some kids and to many parents.

    4 votes

    Hello, this item has been completed in the 10/26/2020 AppStore iOS Mobile Portal update. Parents will need to update their Mobile Portal App to see the change to the attendance screen.
    iOS phones will now display the same wording as Android phones when a student does not have any attendance data (i.e., no absences, tardies, etc.) : No attendance data available

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